Jaz Neo Saraya Palms | Spa & Free Water Park

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Jaz Neo Saraya Palms Hotel Hurghada Exterior photo

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Key details

About the Hotel

Madinat Makadi, Hurghada

Close to Makadi Beach

Great

8.7

9.1

/10

4.8

Loved by Jaz Neo Saraya Palms guests

Well kept gardens

Friendly staff

Spacious rooms

Delicious food

"Luxurious, spacious apartments, perfect for families of all ages."

Sharmeen from United Kingdom

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"The rooms in the hotel were big and clean."

Sulev H from The Netherlands

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"With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff."

Arkadiusz

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Jaz Neo Saraya Palms, a 4-star Hurghada hotel, offers free WiFi and direct beach access alongside its extensive facilities, including a water park and multiple dining options. Guests can take advantage of the on-site spa and active leisure amenities while enjoying customizable services for a comfortable stay.

Rooms & Amenities

Rooms at Jaz Neo Saraya Palms feature air conditioning, flat-screen TVs, and minibars. Many include a kitchenette with a fridge and microwave. Guests can enjoy a seating area and balconies with garden views.

Dining Options

Dining options include Shams Main Restaurant, which serves international cuisine, and several gourmet restaurants nearby in Madinat Makadi. Guests can relax at the central pool bar, where drinks are served throughout the day.

Leisure & Recreation

Leisure amenities at the hotel include an outdoor pool, water park access, and sports such as volleyball and basketball. Jaz Neo Saraya Palms also features a spa offering wellness treatments for guests.

Transportation & Attractions

Jaz Neo Saraya Palms is served by the Makadi Waterworld bus stop, which is a short walk from the property. Nearby attractions include the Makadi Bay Aqua Park at 3 km and the Madinat Makadi Golf Resort at 1 km.

“This hotel, nestled in Makadi Bay, certainly caters to families, with its unlimited access to a sprawling water park. I particularly appreciate the modern suites, complete with kitchenettes, lending themselves to longer, more independent stays, plus there is ease to visit gourmet restaurants and shopping areas of Madinat Makadi.”

Sophia TurnerEditorial Director at Spahotels

Location: Great

8.6/10Review score

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Highlights from guests

DiningTasty Varied Food

The restaurant impressed with tasty and varied food. Vegetarian options were plentiful and the chef always made sure every request was performed.

Olivia from Canada

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Room FeaturesSpacious Comfort

The room was spacious, clean, and cozy. I was upgraded to a one-bedroom suite with a nice view overlooking the pool.

Ricardo from Brazil

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Children's AmenitiesAqua Fun

The aqua park kept the children entertained for hours. It was amazing!

Emma from Australia

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Spa & LeisureRelaxing Pools

The pools were clean and well-maintained. There was a quiet relax pool and an active pool for everyone to enjoy.

Kenji from Japan

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Choose your room type

Jaz Neo Saraya Palms offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite Queen or Twin Bed– Garden view
2 persons
160 sq. feet
1 King-size bed and 1 Sofa bed
Garden view
Air conditioning
Balcony
room details
Studio Queen Bed
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Three-Bedroom Suite Queen Twin Bed– Garden view
2 persons
275 sq. feet
2 Queen Size Beds
Garden view
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Jaz Neo Saraya Palms offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Coffee shop

Sports & Fitness

Badminton
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Children

Cots
Children's buffet
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Garden area
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Dining Onsite

At Jaz Neo Saraya Palms, guests can indulge in a variety of culinary delights that cater to every palate. With a focus on family-friendly settings and authentic international flavors, dining here promises comfort and warmth, whether it's a shared breakfast or an evening meal under the stars.

Shams Main Restaurant
International buffet
Ambiance
Family-friendly and traditional setting, vibrant yet cozy atmosphere perfect for gatherings
Key Offerings
An array of international dishes with an emphasis on dairy-free options. Enjoy a relaxing meal as the chefs create fresh favorites at live cooking stations.
Reservation
No
Open for breakfast, lunch, and dinner; hours vary.

Location

Madinat Makadi, Hurghada

Explore Hurghada

Explore Makadi Oasis

Makadi Bay

9 minutes' walk

A picturesque beach destination featuring crystal-clear waters and sandy shores ideal for relaxation and watersports.

Makadi Water World

5-minute drive

One of the largest water parks in Egypt, offering a variety of slides and attractions ideal for families and thrill-seekers.

Madinat Makadi Golf Resort

15 minutes' walk

A beautifully designed golf course surrounded by stunning landscapes, perfect for golf enthusiasts of all levels.

Theatre

9 minutes' walk

A local venue showcasing cultural performances and events, adding a touch of entertainment to your stay.

Subaqua Dive Centre Sunrise

5-minute drive

Professional diving services offering access to vibrant coral reefs and marine life, catering to divers of all experience levels.

Hurghada Equestrian

6-minute drive

A leisure riding center offering guided horseback tours through scenic paths, perfect for families and nature lovers.

The Grill Restaurant

5 minutes' walk

An upscale eatery known for its grilled specialties and fresh ingredients, ideal for a cozy dinner or special occasion.

Nino's Restaurant

5 minutes' walk

A charming spot offering Italian cuisine with an inviting atmosphere; perfect for families and pasta lovers alike.

Shahrazad International Restaurant

5-minute drive

A diverse menu featuring local and international dishes, with an elegant setting and breathtaking views of the area.

Disco

25 minutes' walk

A lively venue with a vibrant dance floor, hosting weekly themed nights perfect for enjoying music and socializing.

Amphitheatre

25 minutes' walk

A unique outdoor venue featuring live shows and performances suitable for all ages, offering entertainment in a beautiful setting.

Getting around

City Centre
Hurghada 47 min · 19.1 mi
Airports
Hurghada International (HRG) 49 min · 20.3 mi
Sharm el-Sheikh International (SSH) 1185 min · 490.6 mi

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Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Jaz Neo Saraya Palms provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

German, Arabic

Year renovated:

2012

Number of rooms:

102

Former name

Iberotel

Reviews and Ratings

Reviews from guests about their experience.

Review score

Based on 747 verified reviews

9.2 /10

Perfect

94 %

Recommend

Breakfast

9.0/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.7/10

Free WiFi

8.1/10

Location

8.6/10

Paid Wi-Fi

8.3/10

Staff

9.2/10

Value for money

8.7/10

Pros

Helpful staff

Clean restaurant

Spacious apartments

Wonderful beach area

Cons

Poor service

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FAQs

About Jaz Neo Saraya Palms

Which airport is the closest to the deluxe Jaz Neo Saraya Palms Hotel?

The closest airport to the deluxe Jaz Neo Saraya Palms Hotel is Hurghada International airport (35 km) and it is reachable with a 41-minute drive.

Is airport shuttle provided by Jaz Neo Saraya Palms Hotel?

Bus shuttle is one of the services offered by Jaz Neo Saraya Palms Hotel. Please inform the hotel staff about your estimated arrival time.

Is there a parking at the deluxe Jaz Neo Saraya Palms Hotel?

Yes, the deluxe Jaz Neo Saraya Palms Hotel features a car park on site.

What payment methods are available in Jaz Neo Saraya Palms Hotel?

At Jaz Neo Saraya Palms Hotel, you can pay using Visa and American Express.

What room types are available at the deluxe Jaz Neo Saraya Palms Hotel?

Two-Bedroom Suite, Queen Studio, and Three-Bedroom Suite are among the room types available at the deluxe Jaz Neo Saraya Palms Hotel.

Is the staff at the Jaz Neo Saraya Palms Hotel multilingual?

Yes, the staff of the Jaz Neo Saraya Palms Hotel speaks Arabic and German.

Which facilities are available in the deluxe Jaz Neo Saraya Palms Hotel?

Top locations of the deluxe Jaz Neo Saraya Palms Hotel include a convenience shop and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.

Is there a swimming pool in the Jaz Neo Saraya Palms Hotel?

Yes, the Jaz Neo Saraya Palms Hotel features a heated swimming pool.